![]() If there is a problem with your order, you will be immediately notified by telephone or email. Your order will be reviewed for accuracy and processed upon receipt. I saved a significant amount of money and am very happy with the overall experience. I was able to buy reboxed accessories too like a spare tire and prop stand. All contents were intact and in perfect condition. I gave it a try and everything was perfect! Only the exterior box showed damage and they patched the box up with additional packing materials prior to shipping. I was told that it’s strictly a damaged box, that all parts are inventoried and inspected, there’s no scratch or dent stuff, and everything is brand new and fully warranted. ![]() I was skeptical so I spoke with customer service first. Nothing to add there, but for those of you considering purchasing a reboxed item, I highly recommend it. The trailer is awesome as many reviews before me have stated. This review covers the “reboxed” way of buying this trailer. I highly recommend shopping with The Rack Warehouse and take advantage of the re-boxed discount if available. The rack was delivered a day before promised with no parts missing and all item in new condition as advertised. Never having purchased a re-boxed item I was a bit skeptical. "Due to the significant savings offered, I ordered a re-boxed, upper end bicycle hitch rack. Vantech Box Truck, Enclosed Trailer Racks.
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